The shift lever has a return spring that pulls the actuator back up. If the gear on the shift shaft has slipped out of position with the gear from the shift drum actuator (the gears are in the wrong position) or the spring has become unhooked) you get the no shift condition. Your problem is probably being caused by a missing spacer or the parts were put back in incorrectly (the 10mm movement of the shaft). You will have to take the engine apart and reassemble the shift mechanism correctly so the shaft does not move and the shift actuator gears line up correctly. Use an on line parts service to look up a picture breakdown of the mechanism (you do not say what model you have)so you can figure out what is missing.
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