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Why did your services declined from hero to zero? I'm totally shocked with TNT employees attitude. Your team leader Tertia Botha is ignorant and don't have a clue too handle pressure. Mark Anth
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This may be true. If the manager or an employee is ignorant of the laws governing accessability for service dogs, a person may be asked to leave an establishment. This has happened to me on several occassions. Another employee or the manager usually knows the laws and gets things straightened out.
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