HATCH BACK WON'T OPEN

Fuse 20 (30 amp), passenger compartment fuse panel. See owners manual.

Remove and it will make all power locks and hatch inoperable (electrically) and you will be required to manually lock/unlock all doors and use a key to unlock the drivers door to gain entry into a locked vehicle. The hatch will not operate as it is not mechanical release as are the doors.

If you want only to disable the key pad, you will need to disconnect the pad from the smart junction box... not a task for the average owner. It may also cause a CEL/MIL indication.

If you want to test removing fuse 20, roll down the windows prior so you have access if key entry somehow fails.

You could wire a switch (30 Amp) into the fuse 20 circuit and have a selectable on/off so you have hatch release or all functions when wanted.

you probably need new hatch shocks

Rear hatch is locked or unlocked with a key. (if equipped) • To open the rear hatch, insert the key into the lock, turn it to the unlock position and pull up the rear hatch by pressing the handle (DOOR). You can also lock/unlock the latch (but not release it) with the central door lock system. • If unlocked, the rear hatch can be opened by pressing the handle (DOOR) and pulling the hatch up. • To close the rear hatch, lower and push down the rear hatch firmly. Make sure that the rear hatch is securely latched.

Bad power lock in door.

have you checked the fuse for the circuit the hatch opening solenoid is on? Have you checked to see is power is on the circuit when you push the button? If the fuse is ok and there is power, you need to take things apart to get to the inside of the hatch door. then you need to check the back side of the button for power and check the solenoid with an alternative power source to see if it works or not.

There is a spring in the latch assembly that pulls the catch open when you press the button/lever. It may be broken which will need the unit to be replaced. Use something like a round blade of a screw driver and open the catch as you press the button/ lever.

What kind of vehicle is it?

With key in hand,hit power door lock switch to lock. Raise release handle & lower. Hit power door lock unlock raise & lower handle. May take a couple times is stuck in limbo between lock & unlock mode.

right where the carpet meets the plastic on the tailgate there is small opening pretty buch right on the other side of the button if you get a flat head screw driver in there there is a saftey slider latch in there move it over and its open