Back passenger and driver doors have to be locked and unlocked manually.

1. broken / loose wire
2. power door latch broke/defective. ( operating solenoid in latch is bad).

If the door locks properly, it is not the actuator. It's only function is to lock or unlock the door. Something is sending a signal for it to unlock. Just like if you try to lock it with the keys in the ignition, it automatically unlocks. Maybe read through the locking options in the owner's manual.

Change/repair the central locking motor inside the door.

The locks on your vehicle are electronically controlled by the BCM - body control module . The driver an passenger door switche's are input's to the BCM . Do you know anything about automotive electronic's ? anti theft alarm remote, could this be part of the problem , No it's just a key less entry remote , nothing to do with the anti-theft .
Door Lock System Components
The Power Door Lock System consists of the following components:
• Body control module (BCM)
• Driver door lock switch
• Front passenger door lock switch
• Door lock actuators in each of the doors
• IBCM (PWR) 15-amp fuse

Door Lock System Controls
The Power Door Lock System is controlled by the body control module (BCM) and can be activated by any one of the following:
• A door lock switch Lock or Unlock actuation
• A keyless entry transmitter actuation
• An automatic door lock actuation
• An automatic door unlock actuation
• A last door closed locking (LDCL) actuation

Driver and Passenger Door Unlock Operation w/o Keyless Entry
When the body control module (BCM) detects a transition of either of the door lock switches to the Unlock position, it switches the door lock actuator unlock control circuits to voltage. Since the door lock actuator lock control circuit is at ground potential within the BCM, the driver passenger door lock actuators transition to the Unlock position.

Your best bet , take your vehicle to a qualified repair shop ! Need special tool to diagnose .

Power Door Locks Inoperative

Install a scan tool.
Turn ON the ignition, with the engine OFF.
With a scan tool, observe the door lock switch parameter in the Doors data list.
Does the scan tool display Idle?
YES - Go to Step 4
NO - Go to Step 8
4
Activate the driver door lock switch to the LOCK and UNLOCK positions.
Does the scan tool display Idle?
YES - Go to Step 9
NO - Go to Step 5
5
Activate the front passenger door lock switch to the LOCK and UNLOCK positions.
Does the scan tool display Idle?
YES - Go to Step 9
NO - Go to Step 6
6
With a scan tool, observe the driver door lock actuator command and the passenger door lock actuator command parameters in the Doors data list.
Activate a door lock switch to the LOCK and UNLOCK positions.

this is a problem that can appear after your car battery died, cause the car didn't reset propely, so taking the battery out and putting it back in or letting your car die again would do the trick. I tried a lot of reprogramming procedured for my remote key, none of them worked, what did the trick though was simply unlocking the doors via the all door unlock button on the passenger side door, so simple.

99 golf - when unlocking the car on the drivers door, the passenger door doesn't unlock. we have to manually open the ...

• Answer it
Answer it Bid
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how can i get the code to the lock on the driver door if im lock out

both the rear passenger side wont unlock ???? How many doors are on the passenger side ? Or both back doors don't unlock ? Two relays lock / unlock the back door's Not the lift gate . The BCM controls the relay's . The relay's are located in the rear fuse box . Under back seat .

You have a bad Driver's door lock actuator.

Get in passenger side and unlock drivers side manually, this will unlock the 4 doors.