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it is the heater blend door.....you can buy the piece off ebay for around 30.00 dollars the dealer can charge upwards of 800 dollars to fix because they take the steering column and dash apart...you can go through the glove box and cut a whole into ac system and access the blend door. old one slides out new one slides in this is farely easy and takes less than an hour
You will have to check the flap operating controls behind the centre consol as anything could be wrong from a vacumn pipe to a operating mechanism ,even the computer controlling the climatic control .
hi
there is no recall from jeep (there should be) your blend doors are damaged or broken. jeep will quote you around £800 to fix. log on to heatertreater.net they have a diy quick fix that will last the life of jeep. you can install the new blend doors that are metel (not stupid plastic ones jeep use) in around half an hour, this really does work as i have installed a few of these kits with no problems.
hope this helps
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