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Re: I cannot pair my iphone with my new Tiguan for the...
I am a vw tech and have found that some phones just wont pair up i have an envy and it pairs up fine with all the ones that wont pair up with customers phones
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Turn iPhone Bluetooth On:First you want to make sure that Bluetooth is functioning on your iPhone. Click on the Settings icon from the iPhone desktop. From the settings screen click General to show the iPhone General Settings as displayed in the below image. Notice you can see if Bluetooth is on or off from this screen. General Settings screen you can click on Bluetooth to configure the Bluetooth settings. On the Bluetooth screen shown below click to the left of Off to turn Bluetooth On.
Begin Uconnect Setup:Now that Bluetooth is operational on the iPhone you can start the Uconnect process. Click the Uconnect button on the rear view mirror to begin. The voice from the Uconnect system will ask you to verbally select one of the options from the menu. Once Uconnect asks for your input say "Setup" to begin the process of syncing the iPhone.
Start Phone Pairing:Once you say setup in the above step the Uconnect system will list numerous options available from the setup menu. One of these options is "Phone Pairing" so when the Uconnect system asks for the choices from the setup menu say "Phone Pairing".
Pair a Phone:In the Phone Pairing menu you can modify current entries or begin pairing a new phone. After Uconnect lists all of the choices you should say "Pair a Phone" to begin the process of pairing the iPhone.
Uconnect Pin Code:The first step in pairing a phone is setting the Bluetooth Pin Code that authorizes that phone to pair with the Uconnect system. When asked for the Pin Code say any four digit combination such as "1 - 2 - 3 - 4". Uconnect will repeat back the Pin Code so you can verify it has recorded properly.
Connect iPhone To Uconnect:After you have set the Pin Code for the Uconnect system you need to view the iPhone's Bluetooth Settings screen which you can get to following the steps in Step 1 above. Before the Uconnect system shows up in Bluetooth the Bluetooth Settings screen will look similar to the below where you may have other Bluetooth devices showing or not.After a couple seconds the Uconnect system will display as "Hands Free" as shown in the below image. Notice it states that it is not yet paired,,,,,
Click on the Hands Free device showing in the Bluetooth devices list above. This will open a new screen as shown in the below image that prompts you for the Pin Code you specified in Step 5.
Enter the Pin Code and then click the Connect button in the top right corner of the above window. This will pair the iPhone with Uconnect and take you back to the Bluetooth devices screen where the Uconnect Hands Free device will now show Connected as shown in the below image.
After the device is connected you will be prompted by the Uconnect voice again so proceed to the below steps.
Phone Name & Priority: After connecting the iPhone you will then name the phone and set a priority between one and seven. Name the phone anything you would like and if this is your primary phone set the priority to one so this phone always connects at a higher priority than any other phone.
Verify & Test:Now have a friend dial your cell phone while you are in your car to see if the music volume lowers and the Uconnect voice tells you there is an incoming call from a certain number. To make calls you can press the Uconnect button and follow the voice prompts.
The Uconnect system is a great way to safely use your cell phone in the car.
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If you have a Bluetooth u-connect radio and Bluetooth phone it is likely the settings of the phone and car radio are to pair. I expert that during the pairing process and hands free operation the radio sets itself to mute.
Hi Peter,
Can you confirm which radio you have and also type of phone, Iphone, android or windows -etc.
Do you want to play music through the radio or is it just the phone connection?
Sounds like you may need to look at the bluetooth frequency's used ie 4.02 and 4.04 - if you can go into sub-menus on bluetooth settings there is an option usually to 'use another voice connection' or something similar - it sounds like one or the other unit is using 4.04 and the other 4.02 - so they connect but the audio element isnt syncing together - Check 'about' bluetooth on your phone - it may tell you if it uses 4.02 band or 4.04 - I would suggest if you knock all settings to the older 4.02 , then things should sync up fully - its the older technology standard, - hope this helps.
I have the same car. The dealership wanted to charge me $155 to go into the computer and give me the passkey.
One of the techs just told me how to find it myself:
Inside the trunk, on the left side behind the DVD player, there is a box that sits at a 45 degree angle. Right above that box, there is a box that is shaped like a VHS tape. Unscrew that box and on the other side you will see bluetooth PK: and your four digit number.
That saved me $155 dollars and now I can talk hands free through my car.
i use to work for honda and acura and from what i recall, the iphone is and or wasnt compatible with the bluetooth sytems(factory) i was haveing trouble pairing a custs iphone in a pilot, then was told its not compatible with that phone
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