2004 Saab 9-3 Logo
Posted on Aug 15, 2009
Answered by a Fixya Expert

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Saab 93 keys not working

Help.
We've just returned from being away for 2 weeks and neither of the keys for our 93 are working. We've manually opened the door to get in the car, but cannot start the car or use the keys to open the trunk. I have a hard time beliefing it is the battery in the key, as both of them are not working and we've just replaced the car battery a few months ago.

Is there anything we can try before calling a tow truck?

  • 1 more comment 
  • cwobenauer Dec 29, 2009

    Dell -

    This turned out to not be a key issue, nor a battery issue, but an issue with one of the wires which connects the battery to the car. This was discovered after replacing the car battery 2x, testing the keys, replacing the key batteries, etc.

    The dealer did not charge me for the final solution, considering I had it towed in a few times after being stranded and they thought they had 'fixed' it.

  • cwobenauer Dec 29, 2009

    This turned out to be neither a key or battery problem, but a short or bad wire between the battery and the rest of the car.
    The battery was replaced 2x with a brand new one, the keys were tested and just to be safe, the batteries in the keys were also replaced. After the 2nd battery replacement, I was stranded in a parking lot with a car that wouldn't start. I had it towed back to the dealer, they 'think' they found the issue with the faulty wire and didn't charge me for the repair. I've not had a problem since. Fingers are crossed!

  • drake_is May 11, 2010

    what was the solution? did it fix itself or did you have to jumpstart it? it sounded like your car battery was having issues.

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  • Posted on Nov 19, 2009
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I have the same problem, and it happends sometimes. seems like it happends when I "stress" the key ignition when I turn off the engine.
Begins with when I get to the car and gonna try to unlock it doesent work, and need to use the manual key to unlock. if so I cant start the car. I don't hear any click when i put the key in lock and I cant turn it around. if you figured your problem out plz tell me. I hope same solution that works for me working for you.
If you look on Internet its alot of people that having same problem.

my solution is when I slam the driver door hard or hit the middle console with my hand I suddenly can start the car and the ignition works also the door locks begins to work.

  • 3 more comments 
  • Anonymous Dec 29, 2009

    I have already replaced the battery and that didnt help, this is a bigger problem than the key battery. any suggestions?

  • Anonymous Dec 29, 2009

    Hello, I have readed alot about this issue on saab on the Internet and their they also suggested to change some battery cable and a part(dont know which) under the battery.


    Which exactly cable do we talk about? + or - or other?


    I gonna take a look on the car after new year, I get back to you when I checked the car. Seems like alot of people have this problem and I'm glad if that's the solution that solves problem.


    Anyway thanks for the tip, getting back to you...

  • Anonymous Jan 04, 2010

    Seems like the problem having something with heat or when the system is stressed. This morning when I had the cupe heater on in the car (2hours) before start.


    The car started normally but when I got to the work, and after half a hour when I needed the car it didnt unlock and didnt "click" or start. I let it stand for 1-2 hour and tried again and nothing, tried to hit the panel and slam the door and tadaaa it worked again.


    It happens several time now when I had ON the cupe heater. is something overheating or? its happends so random, really need some help here. or suggestions.


    Also in short runs when i locks the car and then getting back after 10-20 minute and same thing, car doesent unlock(need to use manual key to unlock) and the trunk doesent open. try to slam the door and it may work. or wait for couple hours until it works by it self....



  • Anonymous Jan 13, 2010

    ARGH, My car refused to start with the shop today, called tow truck and now its with the saab. see what they gonna say/do.



    Monday I checked the positiv and negativ cable and cleaned them up, them seemed ok. also a cable under the car(cable between car and engine.)



    But today it wouldnt start.



    I keep this post updated..











  • Anonymous Feb 14, 2010

    I think my problem is solved, saab changed the CIM module and it have worked for a week now, first they also changed the keys but that didnt solve the problem.
    CIM costed 450€+work, totally 700€
    hope it helps others.

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  • Posted on Oct 12, 2011
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I have the same problem.somitimes the locks do not open and other times they do.if if it dosen't i open the car door manually.when i put key in ignition, the
key does not turn. on the disply screen a sign appears reading "the key can not recieve/ accept. contact service. please please if you have a solution post it here.

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  • Posted on Aug 23, 2009
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Replace the battery in your FOB (your key)
your key has to talk to the computer for it to start
if your battery is dead in your key it will not start

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