Sounds like a vehicle security module problem , but , without doing some testing that would be just a guess .
Checking for DTC'S - diagnostic trouble codes first ,then checking power an grounds to the module . Viewing wiring diagrams an testing electrical circuits for the locks too see if anything is wrong , missing power or grounds etc... Do you know what a wiring diagram is ? How to use a DVOM - digital volt ohm meter to test electrical circuits ? Free wiring diagrams here http://www.bbbind.com/free-tsb Enter vehicle info. year , make , model an engine size. Under system click on body & accessories ,then under subsystem click on power locks . Click the search button then the blue link . If not familiar with automotive electronics your best bet mite be to take it to a qualified repair shop.
Power Lock
The power lock/unlock feature requests all of the vehicle doors, including the liftgate, be locked or unlocked upon a customer request from any interior door lock switch in the vehicle. The power door locking system functions independently of ignition status or vehicle speed. When the vehicle security module receives an unlock/lock command from any door lock control switch, the vehicle security module will activate relays internal to the module to supply the correct power and grounds for the door lock actuators.
Power Unlock Inhibit
NOTE: This feature is not enabled when the vehicle is delivered to the customer. If the customer requests this feature the module can be configured to enable this feature.
With the key in OFF, 20 seconds after electrically locked (remote transmitter, keypad, door lock control switch locked with door ajar) and all doors are closed, the door unlock switch will be inhibited if this feature is enabled. (The lock function will still operate.)
Deactivating/Activating Power Door Unlock Switch Inhibit
NOTE: The power door unlock switch inhibit feature needs to be enabled to perform this procedure.
This is customer configurable. Steps one through three must be completed within 30 seconds.
The user should receive two horn chirps to indicate the system has been disabled or two chirps followed by a horn honk to indicate the system has been enabled.
Pressing LOCK two times again will toggle the door lock control switch inhibit feature state.
Turn the key to OFF to exit programming mode.
This feature can also be enabled/disabled using a diagnostic tool.
Auto-lock Enable/Disable - Using the Ignition Switch
Another way to turn the auto-lock feature off/on is by following this series of steps:
Sounds like a door lock actuator motor not working properly inside the door. The door assembly will have to be dissassembled for inspection
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