First check the pump fuse then the relay .one is at fault ,that's why the tech ran a jumper wire. As for the pump noise it has not sucked up fuel,Is there fuel in the tank ? gauge may be faulty .or there may be a blockage from the pump back to the tank. To check for blockage remove filler cap , remove intake pipe or hose from the pump and blow in air should hear bubble noise in the tank if not blocked . Hook fuel line up remove outlet line , pump should now work ok.Refit outlet line.
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