Toshiba Satellite - Recent Questions, Troubleshooting & Support

bad hdd
or if windows XP is fully corrupted.
we test the HDD first, (hard disk drive) . ask. or get it repaired?

Toshiba... | Answered on Mar 11, 2019

Does this happen after the computer has been running for a while? Chances are, the CPU is overheating. Do you hear the fan running at all?

Toshiba... | Answered on Mar 06, 2019

With 2GB RAM or more you can install/run Windows 7 on it and it should run okay (in my humble opinion).

Toshiba... | Answered on Mar 05, 2019


To install Windows 7 no need for RAID driver. If you face issues in installing Windows 7 disable RAID in BIOS, install Windows 7 and then install RAID driver.

How To Manually Upgrade from Vista to Windows 7 - Satellite A200/205:

Windows 7 Drivers page:

Toshiba... | Answered on Mar 02, 2019

Restore Toshiba to Out of the Box Condition
If your model Toshiba laptop has a Restore partition on the hard drive then follow these steps to restore your Toshiba to the Out of the Box condition.
1. Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on
your notebook.
2. When the machine Starts beeping; release the 0 key.
3. When prompted by the warning screen; select Yes to continue with the system recovery.
4. Select Recovery of Factory Default Software; click Next.
5. Select Recover to out-of-box state. 6. Click Next again.
7. Click Next to Start recovery.
8. Restart the Toshiba laptop when there restoration process finishes running. Follow the prompts that appear on the screen to set up the laptop's date, time and language settings.

Toshiba... | Answered on Feb 25, 2019

You can use third party software to reset your password. There is a program called ATAPWD 1.2. You can find it on Hiren's Boot CD. After you download Hiren's, burn it on a disc and boot from the CD on start up. From menu, select Password Tools and then select Atapwd. After it starts up select the locked harddrive and press enter for the menu. Choose "unlock with user password", then "disable with user password". The password is empty, so just press enter at the prompt. If this didn't work: Choose "unlock with master password", then "disable with master password". The password is all spaces.

Toshiba... | Answered on Feb 20, 2019

can it see your wifi access point?
if it can see your wifi AP would remove the remembered details and set it up again using the "view avaiable wireless networks" option......if it cannot see any wifi then i would check its enabled, the hardware on/off toggle is set to on....
found a video showing you how to remove profile from laptop in XP...
hope that helps

Toshiba... | Answered on Feb 18, 2019

Under the RAM there is a jumper "B500" Remove the battery. power source and RAM. Link B500 for one minute.

Toshiba... | Answered on Feb 10, 2019

the bios password is a tough one,
once i took out the bios password component, and it worked , but very small solder joints there

Toshiba... | Answered on Feb 01, 2019

cd tray button dead? means power failure. step one is remove that old bad shorted huge battery first. and run on AC pack only(even forever) bad power pack (or wrong kind) bad power jack on PC side it for sure needs service, guessing is not possible (or very expensive) if the P15-s420 (the dash matters ok./) Satellite P15-S420 (is the full name ok?) a true relic with only XP OS loaded. XP is trash, a pure virus magnet. 15 years old today. all batteries inside and outside are bad 15 years old not one will be good, and that is bad. the HDD will be bad too as will the CCFL LCD back lamps bad.(black screens forever) 2004 made, a pure relic with zero value.

worse yet is the DC jack is soldered down and all are cracked now. all are, if not parked on shelf for 15 years.
a better PC has pig tail jack that lasts 10x longer.
like HP 8540 has. and all top grade HP and Dell have.
not this toy grade old laptop

Toshiba... | Answered on Jan 07, 2019

the big battery is optional remove it , it is bad.
and run on AC for every (just not mobile)
next this this stinking NiMh rechargeable battery,
it only charges when PC is turned on so let PC run for 24hrs.
to charge this, but in truth never seen one ever last 16years.
not me nor do I expect that to happen
but its on the bottom of the motherboard, blue casing
it must be unsolder, many are now leaking phosphates.
its about dead center bottom mobo.

best is retirment, find PC 7 years newer. and win.


Toshiba... | Answered on Jan 01, 2019

that program you run is just a toy to sell PCs.
NO OS stated
the first PC with this model markings was 2008
so is this XP running?
if yes you using XP are doomed.
seem new came with XP or VISTA and both are doomed now.
zero support, XP is a hopeless virus magnet.
MS VISTA has no recover modes but your service guide covers that. (google tohsihia support)
The OEM new that and added ways to recover.
1: the recovery built in to HDD, way.
2: recovery disks (CD/DVD) lost. not sold now.
3: or some 3rd parter APP that does all this , many types there are, only Toshiba manuals cover what .
some were made in 2008
so on cusp of VISTA. XP /Vista.
what is it?
vista has no MS repair modes
so Toshiba put there own in the PC.
that is covered in your toshiba U400 manual
if your go there read that and read the chapter on RECOVERY for XP or VISTA as the case may be. and are diffrent, you answer is there.
but those silly books assume the hdd is good.
most are not this old. ok?
main battery bad, and RTC coin cell bead.
then bad HDD. (based on natural life of weak parts)

Toshiba... | Answered on Dec 17, 2018

Are you using the installation disk that came with your printer?
If yes, then you uninstall everything you installed and download an updated version of the software from HP Support pages. and use that instead.
Please report back and rate help! Good Luck

Toshiba... | Answered on Dec 15, 2018

for future reference, Disconnect the mouse and plug it back in. It may need a new mousemouse

Toshiba... | Answered on Dec 15, 2018

blue screen can be fixed by boot repair, but hot fan is heat overload fffroom cpu and gpu not wworth motherboard reppair,replace computtter

Toshiba... | Answered on Dec 03, 2018

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