Konica Minolta Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Please the copier model exactly.

Konica Minolta... | Answered on Oct 02, 2019


By contacting your local Konica Minolta servicer and reporting error 17

Konica Minolta... | Answered on Oct 01, 2019


It is a fuser error.

Try resetting. To reset a Rank A error follow these steps:

1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
If the error recurrs then do the following:
1 Check the Fusing Unit for correct installation (whether it is secured in position).
2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary.
3 Change Fusing Unit
4 Change PWB-M
5 Change PU1

Konica Minolta... | Answered on Sep 25, 2019


Replace Developer DV116, and use good quality toner.
bad toners damages the Developer .


Konica Minolta... | Answered on Sep 21, 2019


Replace Developer , and use good quality toner.
bad toners damages the Developer .


Konica Minolta... | Answered on Sep 21, 2019


comms between black print head and the image control board. board replaced recently, check connectors.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Sep 16, 2019


That sounds like a white balance issue to me. Do you use manual white balance setting or auto white balance?

Konica Minolta... | Answered on Sep 15, 2019


black developing motor error

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Sep 06, 2019


The problem is in weakened solenoid's (SD2) spring (10). That solenoid located under metal cover (13) on left side of 1690MF (if look at front of them). Required solenoid has red wires. Remove metal cover with 3 screw, unscrew solenoid and just slightly stretch spring (10). That is all.
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Konica Minolta... | Answered on Sep 05, 2019


There is another cover at the down right side of machine.Below the side door.Open it and then close it.Then bring out the tray and close it.Machine will start working.if not then tell me...

Konica Minolta... | Answered on Sep 04, 2019


What are you trying to reset?

Konica Minolta... | Answered on Sep 02, 2019


You try cleaning and/or replacing the color registration assy?..
check the HV (high voltage board)..HV1 and HV2..

Konica Minolta... | Answered on Sep 01, 2019

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