KitchenAid Refrigerators - Recent Questions, Troubleshooting & Support


Check the drain tube, sound like it may be clogged...

KitchenAid... | Answered on Feb 13, 2019


Can often be caused by ice blocking the cold air path air from the freezer. You may not be able to see the ice buildup but it's likely to be around the evaporator fins and could be due to a blocked ice-melt drain tube.
Probably worth emptying the freezer contents into a chilly bin or well insulated box (to keep it frozen) and leaving switched off with the freezer door open for half a day to let any ice melt, then see it it has started working again. If there is lots of water in the freezer after this you might want to find the drain tube (usually comes out above the compressor motor) and clear it (plastic coated flexible spring line for hanging curtains is good for this).

KitchenAid... | Answered on Feb 07, 2019


Try this web page link and search on your model which did come up.
I went to the ice dispenser page 12 ... and it did have a door but not the same part number you listed. It was actually listed as a Whirlpool part with a different number AP6005973. Kitchenaid is owned by Whirlpool. But they did have a video on how to replace that particular door. Hopefully this is the door you need...
https://www.appliancepartspros.com/

KitchenAid... | Answered on Jan 26, 2019


If water is flowing in, you may have a defective valve; if no water flow, that could cause a buzzing sound

KitchenAid... | Answered on Jan 24, 2019


4388932 is the part number for the adaptive defrost control located behind your control panel. If your defrost heater and defrost thermostat test ok then by order of deduction you need the board.

KitchenAid... | Answered on Jan 23, 2019


Weight would probably be on shipping box. Kitchenaid is made by Whirlpool. Contact Whirlpool Corp and ask them.

KitchenAid... | Answered on Jan 04, 2019


Unload the drawers. Pull the drawer all the way out until it stops. Then lift the front of the freezer drawer (a couple of inches), and pull out further (4-6"). The front will then lower to the floor. Lift the back of the drawer upward and slid the entire drawer forward. You may want to protect your floor.

KitchenAid... | Answered on Dec 20, 2018


The ice build up is the first problem. Take a hair dryer and melt the ice enough to pull the tray out dump it in the sink then you will figure out why this is happened in the first place.
Uneven shapes of ice lack of use or something interfering with the system are all likely issues . But if it makes ice the unit likely is working correctly .

KitchenAid... | Answered on Dec 18, 2018


I think your guess is right. You can verify the problem by checking the evaporation tray at the bottom. If it is bone-dry, nothing is draining into it.

KitchenAid... | Answered on Dec 08, 2018


Control board problems most likely. Can you be more specific what it’s doing or not doing? Are lights on? Is compressor running at all?

KitchenAid... | Answered on Nov 30, 2018


Check your icemaker

KitchenAid... | Answered on Nov 19, 2018

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