Refrigerators - Recent Questions, Troubleshooting & Support


The start relay of the refrigerator is located at the compressor covered with black plastic terminal cover. The cover can be removed by pressing the metal clamp by finger and inserting a small screw driver at the end of the clamp. Some do not use metal clamp and use only plastic cover. It can be remove by using a small flat screw driver. Insert the screw driver in the plastic cover and pull the cover by hand. The relay is the one attached to the terminal of the compressor and have two to three holes.

GE Refrigerators | Answered Yesterday


the heating fan which turns on and off for defrosting is eathier stuck and wont start to defrost fast enough its a 35 part if you can do it your self when this happens its the defrost elment is going out

GE GSS20IEPWW /... | Answered 2 days ago


Look at searspartsdirect.com for a parts list if your model # is correct

GE Refrigerators | Answered on Jan 18, 2019


Check to see if the bale is caught on an ice cube. The bale senses the level of ice cubes in the bin. Sometimes an ice cube will get stuck, keeping the bale up which stops the whole ice making process. Sometimes this will cause the water feed to freeze. If you can get at any of the tube to feel if it is frozen (crunchy ice inside) hit it with a not-too-hot hair dryer.

GE Refrigerators | Answered on Jan 18, 2019


There is no defrost timer per say by its self, every thing is built into the Electronic Board on this frig.I suggest before buying a board, you might wont to have someone look at it, just to make sure that is the problem. The part number for the board is PS12069099 and it list for 366.45. It is located in back side of frig bottom right hand corner behind a cover.

GE Refrigerators | Answered on Jan 16, 2019


get your cam corder and record it show it to your repair man

GE Profile... | Answered on Jan 16, 2019


the refrigerant may need refilling/toping up, how old is the refrigerator ?

GE Refrigerators | Answered on Jan 16, 2019


Half a dozen things it could be. What is model #?

GE Refrigerators | Answered on Jan 15, 2019


It looked like your model does NOT have an external ice/water control panel which has caused beeping problems on some models.
For your model I would try the following....
Door Alarm
The main cause of a beeping GE unit is an open refrigerator door. Some models are equipped with an internal door alarm, which trips when the door remains open for 3 minutes or longer.
One way to check this .... put your smartphone in the refrigerator on video mode and close the door. The light should go off with the door shut. If the video shows that the light stayed on when the door was closed ... then it reinforces that something is wrong with the switch/alarm. Repeat video for the freezer.
Door Seal
If beeping persists after the freezer or refrigerator door is closed, the door seals may be blocked or so dirty that the internal door alarm is tripped. The seals can be cleaned with a soft cloth and warm, soapy water. Also, an item inside the refrigerator may be preventing the door from fully closing.
Cooling System
Reactivating the refrigerator's cooling system includes a beeping noise. When the refrigerator is off, the "Off/Off" light appears on the door display. When the "Adjust Freezer" and "Energy Saver" buttons are held down for approximately 3 seconds at the same time the beep sounds and the "Off/Off" indicator disappears. Hold the "Ice Off" and "Freezer" buttons to activate the cooling system inside of the fresh food compartment. A beep signals the system is activated. The beeping should stop after the cooling system turns on. If it fails to stop, try unplugging the power cord to reset the connection.
Power
The GE's internal door alarm can get stuck. Try unplugging the refrigerator for about 10 seconds and then plug it back in. If the beeping continues, the internal door alarm might be broken or defective. Contact the manufacturer or a technician for further assistance. One way to check this .... put your smartphone in the refrigerator on video and close the door. The light should go off with the door shut. If the video shows that the light stayed on when the door was closed ... then it reinforces that something is wrong with the switch/alarm.

Good luck on your troubleshooting!

GE Refrigerators | Answered on Jan 08, 2019


Food freezing in fresh food compartment is most likely a bad thermostat/ control board, or a damper that’s open too much.

GE Refrigerators | Answered on Jan 08, 2019


Before replacing any part make a thorough check of the heater, freeze sensor, and the defrost timer coil or contacts. If contactsopen and closes when you rotate the timer manually, contacts are okey. If the coil have no resistance, it is defective. Replace the timer by unscrewing the two metal screws holding the timer. Make sure to install the terminal lug clips to the correct location and rescrew the new defrost timer. For heater, remove the terminal clips and remove the clamps holding the heater. Install the new heater and fix the desired clamps then connect the terminal lug clips. Freeze sensor should close contact when frozen. If the sensor does not contact when frozen replace the freeze sensor.

GE Refrigerators | Answered on Jan 05, 2019


If it’s the arctica model, then yes it’s most likely the damper that controls airflow from freezer to fridge

GE Refrigerators | Answered on Jan 04, 2019

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