Retail Supplies - Recent Questions, Troubleshooting & Support

Turn key to PGM.

Arrow down to "System Setting".









Then, go to "Message Setting" to set up your message.

Retail Supplies | Answered 2 days ago

You just press RF before the item and this will make it negative.
So you would press RF, then type price, then press item button (department) then refund method - usually CASH.

If you still have trouble, just let me know.


Casio Parts Cash... | Answered on Dec 09, 2018

Sharp Electronic Cash Register XE-A202
Will not print out receipt. Paper will roll out. just not printing

Sharp XE-A402... | Answered on Dec 08, 2018

this website doesnt deal with this issue at all...sorry if its doesnt come back contact him and if that doesnt work call the local police and report it

Retail Supplies | Answered on Dec 07, 2018

Go directly to and search on their site for "register a tax number." so that you don't get scammed by someone charging you money to do it for you. Either that or find a certified public accountant in your local area to help you with your specific needs. I hope this is helpful.

Retail Supplies | Answered on Dec 05, 2018

Turn key to program mode.
Turn power off.
Hold down JOURNAL FEED while you turn power on.
You should see 'LLLLLLLLLL' on the display
The machine is now ready for memory clear. Use the initialisation code from the programming manual which you obtain by using the table to work out the code for your country. Type the code at this point and press SUBTOTAL. The machine is now ready for your new menu etc.
If you need the programming manual, one of the users has it here:

Casio Parts Cash... | Answered on Dec 04, 2018

I'm guessing you had flat batteries and the programming has become corrupted. If you couldn't clear the error 1 by pressing the clear button then that is usually the cause.
When replacing the batteries, always leave the power on or you will lose the programming also.
Make sure you have the paper inserted correctly as the machine is probably trying to initialize and print after the program reset.
If that doesn't help, you'll probably need to do a master reset and re-program the machine again.

Retail Supplies | Answered on Dec 04, 2018

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