Home Security - Recent Questions, Troubleshooting & Support

If you look on the back of the DVR, you should see a small hole just above the DC power plug. That should be lined up with the Reset button... but to be sure I'd take off the cover by removing the screws on the sides of the case and there should be 3 on the back. The case lifts from the back and the front will stay clipped in until the back is lifted about 40 dergrees. Then check the Motherbord for a reset button if it isn't lined up with the hole.

The Home... | Answered 15 hours ago

Have you managed to sort your safe out ? I have the same problem after changing batteries today

Home Security | Answered Yesterday

Contact them direct. No manuals are shown on their website.


Home Security | Answered Yesterday

Refer this inquiry to Night Owl directly.

The Home... | Answered 2 days ago


Sentry Home... | Answered on Oct 12, 2019

Might be beeping because the batteries are low and need replacing. Battery access is inside the door.

If you have the instructions you might find removing the batteries for a time might lose the combination so you can programme your own, alternatively, you could just remove the batteries and continue to use the key but I strongly suggest you fix yourself up with a spare key and make a note of the number if possible.

The Home... | Answered on Oct 11, 2019

Open the unit and trace the power cord connection from the wall plg wire to the FIRST connected control inside the unit. Voila!

Home Security | Answered on Oct 09, 2019

Adjust the distance to the chime on the B U M setting. Go into the duffilator chip settings control and twist clockwise until this disappears. Shouldn't take more than a 1/2 turn or so.

Home Security | Answered on Oct 09, 2019

Use the right code number.

Home Security | Answered on Oct 09, 2019

Contact a locksmith and ring lots of money.

The Home... | Answered on Oct 09, 2019

Best bet would be to try and contact the prior owner and ask for it! Should have left such instructions for you as part of the sale/exchange. Just try asking if it's possible to do so.

Ademco Home... | Answered on Oct 09, 2019

From the manufacturer. If not known, go to a locksmith and bring lots of money.

Get Home... | Answered on Oct 09, 2019

Go to a locksmith. Bring lots of money.

Home Security | Answered on Oct 09, 2019

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