Bosch Washing Machines - Recent Questions, Troubleshooting & Support


On my SEIMENS washer, which is about the same as BOSCH, the drain problem seems to be usually a small sock jammed in the intake of the drain pump, or possibly in a hose before the pump. I found a quarter and a couple of staples in the attached settlement area where junk settles to avoid jamming the pump. Also a lot of dirt.

On the lower front under the door, while facing the washer, is a round plate with a little hole in it. Put something sturdy, a little bigger than a toothpick in there, and rotate the plate about a 16th of a turn, maybe a little more, and it comes off.

Take duct tape or similar and tape up the edges of the hole and a nearly vertical bar in the hold on the left side, because the edges will cut your hand, like they did mine.

Inside the hole you will see a black turn knob inside. Turn it left very slowly, only after you figure out where the water will go, probably a small bucket or two of it. I used a 4" funnel which got most of it, I think, funneling into the bucket. Maybe you can be more creative, but it is what was at hand. Still got water on the floor out of the garage into the street. Turn left slowly, so it doesn't dump water outside of the funnel. You will see the water is brown, silt, dirt and stuff.

If you get a lot of water out, that means the blockage is probably at the pump. If you don't get water out, the blockage is probably in the hoses from the washer, which means you need to undo hose clamps going into the pump and clear the blockage. That is harder.

Most likely it is something in the pump area itself.

After most or all of the water is gone, and it doesn't seem to unscrew any more, tug on it and it will come out exposing the pump and probably the sock.

Remove the sock, and check the pump impellors to make sure they are intact. If gone, that means a new impellor and probably a pump. Then move the impellor, it should click as it moves and stop. If it does, you have found the problem. Sock blocking the outlet.

Carefully clean out the **** inside the pump settlement area. If you leave any of the sandy gritty clumpy stuff it can ruin your pump. Also clean the plastic thingy you pulled out, and make sure the threads and sealing surfaces are clean there too.

Then screw it back in firmly, and start the washer, without clothes. I would just fill it up, starting the cycle, until it starts to agitate, then go to the drain position

With luck, it will now drain. .

This will save you a service call for something easy to fix yourself.

Bosch Nexxt... | Answered 15 hours ago

Vanessa Lopez Oct 12, 2019
I have a Bosch 300 Series on a pedestal. Pull the drawer out completely and reach to the back of the slides, you will feel the plastic release. The left one presses up (pull the drawer a little While you press the tab up), the right one presses down (pull the drawer a little while you press that tab down). Now you can simply pull the drawer all the way out.

Bosch Washing... | Answered 3 days ago

I get paid over $180 per hour working from home with 2 kids at home. I just got ypaid $ 8550 in my previous month It Sounds unbelievable but you wont forgive ourself if you don't check it.....

Bosch Washing... | Answered on Oct 06, 2019

My book says for the Axxis WFL 2050/WFL 2060 : from the left while looking at it from the front: detergent for wash, stain remover, middle: fabric softener, fabric conditioner, right one: detergent for soaking agent. (Do not use chlorice bleach in this wasking machine).

Bosch Axxis WFL... | Answered on Oct 01, 2019

Check that the load is within the 6kg limit and not entangled into a ball, which will unbalance the drum. Separate the items and try again. I believe Bosch has a telephone help line.

Bosch Washing... | Answered on Oct 01, 2019

Original advice in 2014 from Kenjo, on another website:
f21 is worn brushes in the motor replace them and to reset the f21 code.... close the door, turn timer dial to position 8 going clockwise, hold in the spin speed button whilst turning dial to position 9 let go of spin speed button and return dial to off position.

Bosch Washing... | Answered on Oct 01, 2019

Try if you cannot find one from the Bosch Customer assistance site.

Bosch Washing... | Answered on Oct 01, 2019

Damaged or defective latch assembly

Bosch Washing... | Answered on Sep 30, 2019

the most common problem is the motor brushes have worn out,so motor needs to be removed and new brushes fitted

Bosch Washing... | Answered on Sep 28, 2019

unplug machine You will need to check the water level censor on the back of the drum,remove rear panel look for a small plastic pipe remove it and blow gently into it you should hear a clicking sound to indicate that the censor is working clean out the small pipe with a ear bud or similar,replace and run machine. eric992

Bosch Washing... | Answered on Sep 27, 2019


Bosch Washing... | Answered on Sep 27, 2019

Check that the water inlet pipe is not twisted or turned off,also check that the door closes properly eric992

Bosch Washing... | Answered on Sep 27, 2019

Go online to the manufactures web site select user manual download eric992

Bosch Washing... | Answered on Sep 27, 2019

Go to Bosch website select user manual download eric992

Bosch Washing... | Answered on Sep 27, 2019

Turn off machine,blow into water outlet pipe it may be blocked if necessary take apart water pump to remove debris reassemble

Bosch Washing... | Answered on Sep 27, 2019

Go online to Bosch site select user manual download eric992

Bosch Washing... | Answered on Sep 27, 2019

Not finding what you are looking for?
Bosch Logo

7,517 questions posted

Ask a Question

Usually answered in minutes!

Top Bosch Washing Machines Experts


Level 3 Expert

85178 Answers


Level 3 Expert

411 Answers

Dw Wooten
Dw Wooten

Level 2 Expert

227 Answers

Are you a Bosch Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides