Question about Kenmore 44921 Front Load Washer

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Why code f02 come on - Kenmore 44921 Front Load Washer

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"F02" is a Long Drain error code. This is an indication of an obstruction somewhere in the drainage system. In most cases, the drain pump reservoir needs to be cleaned out. The following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions, please post back and let me know. I hope this helps you.

Posted on Mar 19, 2010

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F02 is usually long or slow drain.
1.Check the drain hose for kinks.
2.Check inside the door see if there is anything stuck in drain hole.
There is also a screen/ filter in the pump housing that gets clogged up with junk(lint, change, clothes, Hair , etc) If you are kind of mechanically inclined and want to attempt to clean it I will give you detailed instructions it can be a very messy job and also may leak a lot of water on floor depending on how much water is left in machine for this reason you may want to call a service tech.
Please let me know if I can help in any other way.

Posted on Mar 18, 2010

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Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.
With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out.
With the filter out clean and install it back into washer.
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If you require a new drain pump motor, you can purchase the part from the link below.
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Repairing the F02 error code can usually be done without ordering parts. Tools needed to repair your whirlpool Duet F02 error code are towels and a quarter inch socket.
Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.
With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out.
With the filter out clean and install it back into washer.
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Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.
With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out.
With the filter out clean and install it back into washer.
Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back, it may require you to clean the drain pump filter again.

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Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.

With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out. With the filter out, clean and install back into washer.

Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back it may require you to clean the drain pump filter again.

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NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed. Solutions: Press PAUSE/CANCEL twice to clear the display.
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  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
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After f02 code came up ran a test and get c00 andhttp://www.fixya


If the drain time exceeds eight minutes, the water valves are turned off and "F02" is flashed.

Press PAUSE/CANCEL two times to clear the display.

NOTE: After four minutes the "Sud" error will be displayed, then four minutes later the "F02" error code will be displayed..

Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

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