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How do I do a return on a product that was delivered and wasn't even what I ordered

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Hello, Kim -

You will need to contact the seller / business / store from which the item was ordered and learn about their return process. Be sure to explain that the item you received was not what you ordered. Also, find out if the seller will be able to provide the item you do want.

Best wishes.

Posted on Jan 12, 2019

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I've ordered & paid for a product 1 week ago , it has not been delivered yet ; can I now change the order to a slightly different but essentially the same product ?


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