20 Most Recent Samsung RS265LBBP Side by Side Refrigerator Questions & Answers

Push and hold power freeze and power cool simultaneously until display flashes. Release and leave alone. You just reset the brain on your display. In an hour or so, reset the desired freezer and refrigerator temps. My suggestion, -6 on freezer, 44 on refrigerator.

Samsung... | Answered on May 21, 2017

Samsung sxs refrigerators usually have a dual cooling system. That's why the freezer works fine. Refrigerator side could have a clogged drain or a defrost problem.

Samsung... | Answered on Feb 14, 2015

its likley to be the thermostat packed up on you, the only fix is a new thermostat fitted,,,

Samsung... | Answered on Oct 27, 2014

Try to check the thermostat by heating slightly with a hair dryer. It should give an open circuit once heated slightly. Have you checked the heater. You may have an open heater. Ohm out the heater it should give a reasonable low ohm reading. If the heater measures in the k or m range it is bad.
one other thing to answer your initial question. The thermostat is likely not the cause. If you have continuity that means power can go to your heater circuit.
Good luck

Samsung... | Answered on Feb 25, 2014

most refriderators have an evap tube on the back of the fridge over time this will get all gummed out and will not allow the water to evaporate cause it to freeze try unclogging this tube with a pen or pencil go slow however you dont want to damage internals by jamming the pen in there hope this helps

Samsung... | Answered on Feb 22, 2014

Run this by an appliance parts supplier to get an idea of what needs to be done and to answer the question about parts interchangeability.

Samsung... | Answered on Dec 26, 2013

Hold the lighting and power freeze buttons until the unit chimes

Samsung... | Answered on Nov 05, 2013

This function is for a display purpose on the floor of show room or store.
1) Mode ON/OFF
1-1) For the exhibition mode, press Power Freeze and Freezer Temp. buttons simultaneously for 8 seconds until a
“ding-dong” sounds.
1-2) Press the same time buttons again for 8 seconds to cancel this mode put with a “ding-dong” sound.
2) Operation
2-1) Most of the system function except the compressor operation are working properly.
2-2) There is no defrost cycle in this mode.

Samsung... | Answered on Feb 05, 2013

This unit has a heater on the damper door. Sometimes the heaters go bad our just weak, causeing the damper door to freezer close. You can try thawing our damper by removing it to see if the issue happens again.

Samsung... | Answered on Aug 19, 2012

Press the "Power Freeze" and "Freezer" buttons simultaneously for 3 seconds. The buttons are located interior.

Samsung... | Answered on Feb 26, 2012

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