20 Most Recent Samsung RB215AC Questions & Answers

Filter may have been installed backwards

Samsung... | Answered 32 minutes ago

Unfortunately my experiences, plural, have all been negative when it comes to dealing with Samsung on the subject of their refrigerators. I own one myself and have been trying to deal with Samsung for almost three years with virtually no success. Their units are unnecessarily complex and I would definitely recommend NOT trying to dismantle your unit yourself. Samsung will use any excuse they can think of to blame your problem on YOU and for the most part will NOT support their retail customers. The internet contains complaints about Samsung that number over 25,000. 'Nuff said

Samsung... | Answered on Oct 10, 2019

sounds like you have this fault ......


Samsung... | Answered on Oct 07, 2019

Is ice maker in crushed ice mode as this will make grinding sound.

Samsung... | Answered on Oct 03, 2019

The alarm operates from the door switch which also turns light on. When refrigerator door is open for a set period the alarm sounds, fault is possibly either door switch or alarm panel. Can you operate door switch manually while door is open to see if light goes out? If light stays on then you have a faulty switch.

Samsung... | Answered on Oct 03, 2019

You have ice buildup in your coils in the freezer. There is ice in the defroster element and the circulating fan - the fan being unable to turn is what's causing the error code.
You'll need to unplug the unit, open all the doors and allow the frozen coils to thaw.

Samsung... | Answered on Oct 02, 2019

Possibly. Contact Samsung directly to inquire.

Samsung... | Answered on Sep 15, 2019

The compressor may be failing

Samsung... | Answered on Sep 13, 2019

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